Privacy Policy

Significate Ltd is committed to protecting and respecting your personal privacy.

We have collated this privacy policy so that we can outline and explain how we use any personal information that we collect about you when you use this website as well as our wider services.

Terms used in this policy:

‘Personal Data’ means any information relating to an identified or identifiable natural person, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information.   It may also include financial and credit card information, personal description, and photograph.

‘Sensitive Personal Data’ defines any personal data but also potentially includes ethnic origin, racial profile of an individual, their religious or philosophical beliefs, their political opinions, their physical or mental health or condition, their membership of a trade union, their sexual orientation, the commission or alleged commission by them of any offence, any proceedings for any offence committed or alleged to have been committed by them, the disposal of such proceedings or the sentence of any court in such proceedings, genetic data; and biometric data where processed to uniquely identify a person (for example a photo in an electronic passport).

‘Data Controller’ means the person or organisation who determines the purposes for which and the manner, in which any personal data is processed.  The Data Controller is Significate Ltd.

Our Data Protection Officer is Paul Smith who can be contacted at privacy@deoxinator.com.

‘Data Processor’ defines the person or organisation which processes personal data for the Data Controller.

‘Data Processing’ is defined by any activity that involves the use of Personal Data.

Information That We Collect About You and How We Collect It

We may collect information about you when you register with us on our website, make a telephone enquiry, make an enquiry over live chat, connect with us on social networks, sign up for an event or webinar, enquire about receiving insights, attend our stand at an event or you participate in a competition etc. In addition, we may collect data you have registered on social networking sites (e.g. LinkedIn) or onsite data collection software (e.g. Google Analytics).

We may collect the following information from you:

• Your name, organisation details and job title.
• Your contact information including your email address and phone number.
• Your demographic data such as age, gender and interests.
• Any other information from surveys/competitions you have completed or entered.

Our legal bases for handling this data are therefore to enable us to perform a contract with you and in addition, processing the data is necessary for the purposes of our legitimate interests in ensuring you receive information about the digital marketing services or products you have asked to receive from us.

Sensitive Personal Data is handled with your express consent and such data will only ever be processed strictly with the intention of our providing to you the digital marketing services you have asked us to provide to you.

We may also keep information contained in any correspondence you may have with us by telephone, post, email, or other communication.

During your website usage, we collect information using cookies (see below)

Cookies

Cookies are small files which are stored on your computer, laptop, tablet, or mobile device to help improve the user experience on our website.  Many cookies are often essential. There are some which are optional, and you can choose whether to accept these being active or not.

Cookies do not give us access to your device or store/provide any information about you personally other than the essential data that you agree to share with us.

You can find out more about cookies along with information about how to view what cookies have been set please visit www.aboutcookies.org or www.allaboutcookies.org.

You can change the settings on your browsers to limit or not accept cookies, however this may cause problems with your experience and the on-line ordering system.

Please refer to our Cookie Policy for more information.

Links to Other Websites & Third-Party Data Collection

Our website may contain links to other third-party websites. This privacy policy only applies to this website. When visiting other websites via external links from our website, please refer to their individual privacy policy documents to learn more information about how they collect your information once you are on their website.

How We Use Your Information and Why

 We will only use your personal information:

• To serve our website and to enable you to purchase our products.
• To send you promotional information about our existing and new products, as well as special offers. This will be based on a form of opt-in such as competition entries, newsletter sign-ups, previous purchases, contact form submissions related to product enquiries or any other method which translates to a legitimate interest in receiving more information from us.
• To contact you directly about any product offers, new products or enquiries you have made relating to our products and services.
• To customise the website to your personal interests for a better experience.

 

We do not sell on your personal data.

If you become a customer of Significate Ltd (Deoxinator) we may be required to pass your information to members or other companies within our group in future, third-party service providers, agents, subcontractors or other associated parties solely for the purpose of delivery our products and services to you.

If we do need to pass on your details to a third-party then we will only provide the necessary personal information in order to deliver our products and services. We will also in turn require any third-parties to keep your Personal Data secure and they will not be able to use it for their own promotional purposes.

When providing our products and services to you as a client we may need to forward your Personal Data to:

• Third-party partners that provide a service to us on the understanding they keep the information confidential.
• Third-party contractors and advisors that provide a service to us or act as our agents.
• Insurance companies or regulatory authorities to comply with any legal and regulatory issues and disclosures.
• Any legal or crime prevention agencies.
• Satisfy any regulatory request if we have a duty to do so or if the law allows us to do so.

Information will only be used subject to your instructions, the data protection law and our duty of confidentiality.

Information will not be shared for marketing purposes with companies outside of our group.

Marketing

We would like to keep you informed about products and services which may be of interest to you.

If you have explicitly consented to receiving our marketing, please be aware that you are able to opt-out.

You can request for us to stop from contacting you for marketing purposes or giving your information to any other members in our group.

To opt-out, please email privacy@deoxinator.com or alternatively click the ‘unsubscribe’ link which is on the footer of all of our marketing email communications.

Accessing Your information & Requesting Correction Or Deletion of Personal Data

The General Data Protection Regulations (GDPR) means that you have the right to access Personal Data that we hold about you.

You have the right to request a copy of the information that we hold about you.  To request this information, please email or write to us at: Significate Ltd, The Old Bus Garage, Selly Oak, Birmingham, B29 6SN.

Our team will aim to respond promptly to any such request within two weeks from the point of receiving the request.

Our formal response upon such a request will include details of the Personal Data we hold about you including the following:

• The data Sources from which we acquired your information;
• The purposes for Processing your data;
• The persons or entities with whom we have shared or are currently sharing the information.

You may also receive your Personal Data in a structured, commonly used and machine readable format. You also have the right to ask us to transmit it to another controller if it is technically feasible.

We take personal data handline seriously and we aim to ensure your Personal Data is accurate and up to date.

You may request that we correct or remove any information about you that you think is inaccurate. Simply email us at privacy@deoxinator.com or write to us at: Significate Ltd, The Old Bus Garage, Selly Oak, Birmingham, B29 6SN.

You have the right to request the restriction of the processing of your Personal Data in certain circumstances.  You also have the right to lodge an objection if you feel that one of the grounds relating to your particular situation apply.  When you exercise your right to object we will cease any processing unless we can show evidence and compelling legitimate grounds for the Processing, which override your interest, rights and freedoms or the processing is for the establishment, exercise or defence of legal claims.

If you wish for us to delete all information that we hold about you please contact the Data Protection Officer who can be contacted at privacy@deoxinator.com.

How Long Will We Hold Your Data For?

Our retention period of 5 years is in line with the length of time needed to fulfil our product delivery services to you as well as to keep you informed of future product offers, sales, development and other new products in relation to your purchase. We are bound to comply to meet any legal, statutory and regulatory obligations.

You are able to opt-out, update or delete your Personal Data at any time. Details are set out in this policy as to how to achieve this.

Our need to use your personal information will be reassessed on a regular basis and we will dispose of Personal Data which we deem is no longer required.

Transferring Your Information Outside of Europe

As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the European Economic Area. For example, some or our third-party providers may be located outside of the EEA.  Where this is the case we will take steps to make sure the party receiving the data agrees to provide the same or similar protection that we do and that the information they receive is used only in accordance with our instructions.  By submitting your Personal Data, you are agreeing to this transfer, storing or processing.  Where our third-party suppliers are in the US we have ensured that their services fall under the “Privacy Shield” whereby participating companies are deemed to have adequate protection and therefore facilitate the transfer of information from the EEA to the US.]

If you use our services while you are outside the EEA, your information may be transferred outside the EU to give you with those services.

Making a Complaint

Should you feel that your Personal Data has been gathered or processed in a way that does not comply with the GDPR you have the right to lodge a complaint with the relevant supervisory authority.  The supervisory authority in the UK is the Information Commissioner’s Office.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated on 1st September 2022.

How to Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• By email at: privacy@deoxinator.com

• Or write to us at: Significate Ltd, The Old Bus Garage, Selly Oak, Birmingham, B29 6SN.